100% Court Acceptance Guarantee
We’re confident that the forms generated by OnlineDivorceNewYork.com (“Company”) will be accepted by your local court, if used in accordance with the included instructions. The forms must be filed within 30 days of receipt. If the forms are not accepted due to the fault of Company, we’ll immediately make any changes requested by the court without any additional charge. In the unlikely event that we are unable to remedy the situation, we will issue a refund for the full purchase price (verification of rejection may be requested). Of course, we do not guarantee that your divorce will be finalized, and we root for the best outcome for you and your spouse.
30-Day Refund Policy
Company provides significant services beyond the generation of your divorce forms. Answers to common questions, filing instructions, and customer care provided during the process of using our site are just some of the valuable services we provide. For this reason, we unfortunately cannot grant a refund in cases where a customer has accessed our post-purchase services, including our post-purchase questionnaires, forms, instructions, and customer care center. In addition, we cannot guarantee that a customer's spouse will sign the documents. If you have not accessed any of our post-purchase services, however, you can request a refund within 30 days of purchase.